Contact information
Contact Theramedix
We’re here to help with any questions related to your order, research products, or account.
Our dedicated team typically responds within 24–48 hours, Monday through Friday.
📧 Email Support
info@theramedix.com
For the fastest response, please include your order number and a brief description of your question or concern.
📱 Phone Support
(830) 743-9799
Call or text during business hours for quick assistance with general questions, order status, or wholesale inquiries.
📦 Order, Shipping, & Special Requests
For questions about shipping, damaged items, or delivery delays, please visit our [Shipping Policy] or contact us directly with your order number and clear photos (if applicable).
If you’re looking for a specific peptide or formulation not currently listed, or an item that’s out of stock, please reach out.
We can often special order additional compounds or blends through our verified suppliers.
Email us at info@theramedix.com with “Special Order Request” in the subject line and include the product name, quantity, and any details about your research requirements.
Business & Wholesale Inquiries
Interested in wholesale pricing or bulk orders for laboratory research?
Email us with “Wholesale Inquiry” in the subject line, and a team member will follow up with customized pricing and availability.
🕐 Customer Support Hours
Monday – Friday: 9:00 AM – 5:00 PM CST
Saturday – Sunday: Closed
⚠️ Important Notice
All Theramedix products are sold for laboratory research use only and not intended for human consumption.
Our support team cannot provide medical, dosing, or diagnostic advice.